Confetti.co.uk Reviews

I just wanted to say how professional this company are - we ordered almost 2 years ago and luckily enough haven’t had any delays. I sent them our names on Sunday and they were delivered on Wednesday - all accurate and look amazing thank you so much

Placed an order on 25/11, money left account. Haven’t even had an order acknowledgment let alone the order come through. Please avoid!

Ordered 2 name plaques from eBay. I’ve been trying to contact them in various ways for over 3 weeks now. The most I’ve got is a reply from Facebook saying they’ll look into it and prompt whoever runs their eBay. Still no contact through eBay.
Save yourself the hassle and look elsewhere!!!

Cheap. Imports

Ordered nail varnishes over a month ago nothing has arrived no contact no refund no nothing. This is disgusting and I think this website should be shut down scammers

I bought a dress as a bridesmaid and another maid got the dress first to say it was a terrible design. The maid said that her dress was a special custom order but the dress still did not fit. I ordered a regular XL dress and tried to cancel due to the bad review but they ignored me and sent the dress any way. The dress came and it was awful. I took photographs and sent them to the email but not one person responded. I am now without a dress - out shipping money and frustrated. DO NOT THINK that this website is a good deal - unless your bridesmaids are all size zero then you can alter but if they are not thin like the models then avoid at all costs. If I could have the dress altered in the US - I would but the design is OFF. the breast area is a complete joke (wish i could post photographs). Suggestion to this company: invest in AMERICAN manikins and better patterns. Women don't have breasts at their neck area. I wear size 10 to 12 so I ordered XL and thought the dress would be larger so I could alter. I never thought it would be so small that I could not alter. To top off this frustration - the company ignored every single email. STEER CLEAR and go buy a dress in the US.

Absolutely amazing service and client support.

They made a very minor mistake and in one day I got the correct item and I got to keep the one that they sent without personalisation.

Highly recommended

Excellent value for money and turnaround time was efficient. The items I ordered (wooden place settings) are better than I anticipated - photos do not do them justice!

I gladly write this to say what fantastic service I have received the serviettes perfect. But I made a total misjudgment on the time to receive my delivery. I contacted them and received reply straight away and was told they would do their best to improve I then received email to say they were able to produce and send out in 48 hrs for my daughter to take to Jamaica for her wedding holiday! All received with huge thanks. Fantastic company?

The shot glasses look excellent: both the letters and glasses (which are bigger than expected so that’s a nice surprise). I bought the guarantee at checkout and 2 shot glasses arrived broken. I contacted Confetti and they’ve been very helpful and made it all very quick and easy - and 2 more glasses are now on the way! Thank you xx

If I could leave zero stars I would.
I placed my order for a guest book frame on the 25th May, paid for express 48 hour shipping at £6.99 to be deliverered for Wednesday 29th (The Monday was a bank holiday). I didn’t receive a confirmation email so had to email them, extra hassle but hey, it happens. Now a week later and I still haven’t received my item. Today I received a text saying it will be delivered on the 4th. My event is on the 2nd. I messaged them to request a full refund, they replied saying they will refund the shipping cost.
I am beyond furious, what am I possibly going to do with a guest book AFTER said event? Worst part is that they actually ask you for the date of your event when checking out so they clearly know I will have zero need for it. I’m still trying to get my refund put through.
This was my first time experience with this site and will be the LAST! Had it been dealt with better, I wouldn’t feel like this. It’s that fact I’ve had to ask for my own confirmation email, they charged me for express shipping which took longer than standard delivery and then to top it all off they won’t just give me my refund.
UNRELIABLE, do not trust!!!

I have nothing bad to say about confetti.
I ordered glass vase set and sand. The order process was easy. They kept me updated via emails and text message near delivery day and time. 2 of the vases where engraved in a slightly different font and size but this where separate from the set as they where additional vases. I emailed customer service and they where fantastic they explained why they where different but also understood me when I said I wanted all the same as a complete family set. They went above and beyond and gave me several options we could take/try. And I now have 2 new ones coming out to match.
I can not rate the customer service enough. Ellen who I spoke to via emails was fantastic and communication was speedy.
I would definitely use this company again.
Thank you.
Kelly

I placed a very large order for the adorable top hat favor boxes with Confetti.co.uk after looking for weeks for a retailer who could supply several of them for a wedding. I was concerned about placing the order without first testing the quality with just one, but I didn’t want to risk them selling out. Upon placing the order, I received an email confirmation that the order would arrive with two weeks to the US, which was fine. A day later, I received an email from Lesley in customer service informing me that my ordered needed to be adjusted/replaced. I thought this might delay the shipment, however only 3 days later the box with all 150 top hat favor boxes had arrived to my door! The quality of the favor boxes is wonderful. They are small (see sizing) and have a lovely sheen and delicate ribbon. I highly recommend this website and seller! Thank you, Confetti!

Gotta love those confetti people!

I am really impressed by Confetti's customer service and proactive assistance. They contacted me to help resolve a problem with an order I had made, and could not have been friendlier or more reasonable. I have used Confetti for my upcoming wedding and I recommend this company. Susannah.